Jordan Davis
UX Portfolio
Who am I?
I'm Jordan!
My passion for creativity and design led me to become a UI/UX designer. With six years of experience in digital support and communications, I transitioned to embrace my creative aspirations in UX design. With the help of my instructors at UC Berkeley, I honed my skills and discovered a profound connection between my artistic background and UX design principles. Now, I am eager to create captivating and user-centric digital experiences, driven by a strong desire to make a meaningful impact in the ever-evolving world of design. My mission is to contribute to a more delightful and user-friendly digital world for all to enjoy.
My Story
My life's journey has been guided by a passion for creativity and a fascination with design. From a young age, I found myself captivated by the interplay of visual elements and how they can shape the user's experience. Little did I know that this fascination would pave the way for a fulfilling career as a UX designer.
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My professional journey began in the digital realm, where I spent six years honing my skills in digital support, communications, and team management. It was during this time that I unknowingly immersed myself in the world of UI/UX, constantly drawn to interfaces that were clear, engaging, and user-friendly. Simultaneously, I found myself intrigued by designs that felt cluttered and unbalanced, contemplating how they could be transformed into more effective and enjoyable experiences through thoughtful design.
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As my interest in design continued to grow, I realized that a career shift towards a more creative role was the path I wanted to pursue. At the beginning of 2023, I made the bold decision to bid farewell to my role in digital support and embrace my artistic aspirations once again.
With the training I received through UC Berkeley, I embarked on an exciting new chapter in my life as a UX designer. The decision to pursue UX design was a natural choice for me, as it aligned closely with the research, storytelling, and communication skills I had acquired during my time at First Republic. These skills served as the foundation upon which I would build my expertise in the world of user experience.
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As I delved deeper into the field of UX design, I found striking parallels between the creative process I had developed in my personal artistic endeavors and the principles guiding UX design. Crafting layouts, exploring iterations, and seeking harmony in flow and balance had been second nature to me in my artistic pursuits, and now, I was applying these very principles to design digital experiences that would captivate and delight users.
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As I look to the future, I'm filled with eagerness to pursue excellence in the field of UX design. Embracing every new challenge and opportunity that comes my way, I yearn to create a meaningful impact in the world of design. I am thrilled to contribute my skills and knowledge to the ever-changing landscape of user experience. Making the digital world a more delightful and user-friendly place is a mission close to my heart.
Work History
Senior Account Manager
Invictus MSI, Pleasanton, CA
2023-09 - Present
• Developed and presented marketing strategies, both new and existing, to stakeholders, ensuring alignment with customer expectations and business objectives, contributing to over $1 million in revenue generated for clients in 2024.
• Conducted comprehensive market research to identify customer needs, preferences, and pain points, translating findings into actionable insights for product and user experience enhancements.
• Assembled and led cross-functional teams to achieve client and business objectives.
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Skills:
Story telling
Interviewing
User research
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Digital Command Center Team Lead
First Republic Bank, San Francisco, CA
2019-03 - 2023-01
• Directed and supervised a small team who engaged in client support and product development.
• Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Trained new team members by relaying information on company procedures and information security requirements.
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Skills:
Adaptability
Cross-team collaboration
Problem-solving
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Digital Command Center Associate
First Republic Bank, San Francisco, CA
2017-01 - 2019-03
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• Supported 150,000+ client conversion from legacy website to current platform.
• Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
• Served as liaison for digital product and direct client support teams.
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Skills:
Information categorization
Empathic solutioning
Contact
I'm always looking for new and exciting opportunities. Let's connect.